This past Monday during our Marriage Matters class, we played a fun Newlywed game. One of the questions asked about pet peeves. My biggest pet peeve is people who don't do what they say they are going to do. You might think this is a rare occurrence, but I see it on a regular basis.
For me, the severity does not matter. I experience the same distress from someone saying they will be on time and from someone who is a complete no show. I know it's not logical, but that's how my mind works.
Making promises that you can't keep is detrimental to customer service and marriage. It's similar to the boy who cried wolf. Fool me once, shame on you. Fool me twice, shame on me. If you want people to believe what you say, it's important that you follow through with the promises that you make. To be more COMMitted, consciously make a choice to fulfill your promises, increasing the amount of trust in your relationship.
Lee
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